Recommended Attire
- Easy & Relaxed
Terms & Conditions
Safety and Health Precautionary Measures
- We only allow a maximum of 85 passengers for every session. This is to avoid overcrowding and enhance safe distancing.
- Only Fully Vaccinated Individuals with Low Risk Digital Certificate are allowed onboard.
- Passengers are to observe 1-Meter Distancing Guidelines for Queue during Registration and Boarding. For group bookings, only one (1) representative from the group is allowed to approach the counter.
- All ages are allowed onboard.
- Seating Allocation:
- Tables and seats are allocated onboard the cruise. Table seating arrangement will follow the safe distancing guidelines set by the Ministry of Health.
- Same group / family to be allocated in same table.
- For couples who wish to have guaranteed private table by the window, surcharges of MYR150/table will apply.
- Restaurant Area:
- Sanitise Hands before Entering the Restaurant area
- Open Buffet Dinner - Self Service Concept
- Dispose Your Used Napkins at a Designated Area
- All Crew will be Wearing Mask and Gloves and Maintain a Certain Distance
- Passengers are to observe 1-Meter Distancing Guidelines from Other Guests in General Area.
- A thorough disinfecting of the cruise will be conducted before and after every cruise session.
- North Borneo Cruises is providing served buffet-style dinner. All food & beverages are prepared in compliance with the Standard Operating Procedures (SOPs) set by the Ministry of Health.
General Notes
- Guests are to arrive at Sutera Marina Jetty at least 15 minutes prior to cruise departure.
- No outside food and beverages (including Tarap and Durian) are allowed onboard the North Borneo Cruises. There will be a corkage fee applicable for outside beverages.
- Consumption of drugs or contraband or conducting of any illegal activity onboard North Borneo Cruises is strictly prohibited. North Borneo Cruises shall hold no responsibility or liability for any guests who participates in such activities.
- All guests are required to behave in a respectful manner to the Cruise Captain and all members of the Crew and Cruise Attendants and other guests. Should any passenger display unruly or violent behavior to anyone onboard North Borneo Cruises, the Operator reserves the right to involve the authorities once cruise has reached mainland.
- In any situation regarding the safety of the vessel and its passengers, the Cruise Captain holds full authority to make the final decision.
- The Operator/Cruise Captain reserves the right to refuse any passenger to board if they are displaying unruly behavior under the influence of alcohol or drugs, without any refund.
- Any damages or loss to equipment onboard or the cruise due to negligence or unruly behavior must be replaced or repaired by the passenger responsible.
- North Borneo Cruises will not be liable for any injury received by passengers that are caused due to negligence or unruly or violent behavior onboard.
- Children (11 years and below) are to be supervised by an adult at all times. North Borneo Cruises crew and cruise attendants is not responsible or liable for them.
- Passengers with disabilities must be accompanied by a carer at all times. North Borneo Cruises crew and cruise attendants will take reasonable care in bringing them onboard, but is not responsible or liable for their movement while onboard.
- We will require your passport/MYKAD number for registration.
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